Temporary Fix for “502 Bad Gateway” messages

URI is still working on the “bad gateway” problem which the consortium is currently experiencing. Here’s the temporary fix:

Providence College users – Remove “0-” and”.helin.uri.edu” from database URLs/Addresses. Note: If you are off-campus using a database, you may need to do this AFTER you have entered your name and barcode at the HELIN login screen. We appreciate your patience.

[Edit 29 Sept. : still an issue...but they are working on it]

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How to Get a PDF file to display in the browser

Have you had difficulty getting a pdf to display in the browser when using a website or one of our databases? Try this:

(for versions higher than 5.0..)
1. Open Adobe Reader (check under Start, Programs).
2. Under the Edit menu, select preferences.
3. Under “Categories”, click on “Internet” on the left-hand side bar.
4. Click the first option: display pdf in browser
5. Click OK and close Adobe.
6. Re-open the pdf file.

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Library Resource Presentation to Women's Soccer Team

On September 8 at the request of Janice and Beatrice, I gave a short talk to the PC Women’s Soccer Team regarding resources available at the Phillips Memorial Library.

Since I’ve noticed that some students are reluctant to approach the Reference Desk because they feel they’re "interrupting" the Reference Librarian on duty, I began my talk by stressing that the Reference Librarian’s primary duty is to help students with their research needs. I also pointed out the location of the desk.

I mentioned the databases that could be accessed by the students from their computers, noting that many full-text articles are available.

I pointed out that print reference sources are also at their disposal, using as an example subject-specific encyclopedias.

I then noted some of the other resources that we offer, including Consult-a-Librarian, IM chat, and email reference.

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New IM a PC Librarian Service Launched

We launched our new http://www.providence.edu/library/chat.html IM a PC Librarian Service today and we received our first instant message this evening!! We’re still working out some kinks but we definitely need to talk about how we will monitor this. Should we create a separate stats page for IM with the same categories as our other statistics log? Let’s discuss this.